Top 10 communication apps for your small business

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Originally Posted On: Top 10 communication apps for your small business – Clariti

Communication is the cornerstone of every business’ productivity and organization. When communication is open, transparent and in one centralized location, it’s possible for businesses to make faster decisions, lower the risk of miscommunication issues and keep employees on-task.

Apps can help your business break through the communication barrier.

The top ten apps for small business communication are:


Clariti is a relatively new communication app that has been gaining in popularity among small businesses and the startup community especially in the technology and media markets. A key reason for its success has been its ability to address issues that other long-standing tools like Slack and Teams have perpetuated with their chat-focused communication paradigm. Clariti is a business productivity web app that brings your emails, chats, call, to-dos, documents…in one app and automatically links related items in a “SmartFolder”. SmartFolders add topic-centric organization to your communications so you are never lost or waste time searching for information. SmartFolders in Clariti allows you to easily see the big picture and make informed decisions. Some of the key features include:

  • Email, chat, calls, to-do, documents…all in one app
  • Related conversations on the same topic automatically connected and organized in SmartFolders
  • Chat directly from an email – no need to forward emails
  • Create to-do from email or chat to preserve context
  • Audio calls and screen sharing
  • OrbitChat to allow users to connect with others who may not be Clariti users

Clariti is ideal for small and medium businesses to boost team collaboration and drive productivity


Workplace is an app that was designed by Facebook to connect your teams together in one place using a Facebook-like interface. The platform has features that include:

  • Live video broadcasting
  • Groups
  • News feed
  • Knowledge library
  • Workplace chat
  • Voice and video calls
  • More

Workplace is a great choice for business trying to connect multiple teams in a streamlined manner and with existing tool integration.

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Pronto is all about team communication using an all-in-one communication platform that includes:

  • Real-time chat
  • Meetings
  • Announcements
  • Message translation
  • File sharing and storage
  • Task management
  • More

Pronto is an option for small businesses that want to connect their employees using one robust platform.


Slack aims to be a better way to communicate. The app is known for bringing organization to otherwise messy communication channels. When using Slack, users are able to create conversations that are easy to follow and broken down into channels.

The platform allows users to:

  • Connect to other apps
  • Make calls
  • Share files
  • Create channels for clients
  • View history
  • More

Slack has a great reputation of being reliable and easy to use. When it comes to text-based communication, Slack makes it easy to keep all conversations organized and easy to find.


Asana has a robust set of features to help businesses succeed. Team Communication is the tool of choice for business and communication. With this tool, you can:

  • Manage information in one place
  • Share project plans
  • Provide feedback
  • Plan agendas and meetings
  • Take notes and organize
  • Discuss ideas, attach files and leave comments

The clean interface and streamline communication allow millions of people to stay connected at work.

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Twist is an app that makes sense of chaotic teamwork. Collaborative conversations are at the core of the platform, with threads that keep discussions easy to access and well-organized. Each thread gets its own topic, and features include:

  • Channels that offer organization by department or project
  • Internal messaging systems to keep conversations private
  • Inbox-style design for thread management
  • Built-in search

Mindful features have also been added into Twist, with online indicators, notification control and the ability to stop all notifications when you need time off. If communication is bogging down a business, Twist can help.


Microsoft Teams offers desktop and mobile apps that connect local and international teams using a robust set of features that include:

  • Channels
  • Scheduling
  • File sharing
  • Calendars
  • Real-time collaboration
  • Create conversation threads
  • Integrate third-party apps
  • More

Teams has online video and audio calling, conferencing and chats to keep team members together. Businesses that use Microsoft products, especially Office 365, will find the seamless integration to be beneficial for their business.


Basecamp allows teams to work remotely using an all-in-one toolkit. Basecamp offers communication tools, but the heart of the platform is project management. Using Basecamp opens up numerous features, including:

  • Project creations
  • Project-based:
    • Message board
    • To-do list
    • Group chat
    • Scheduling
    • Docs and file

When work-life balance is severely lacking, Basecamp brings together an easy, project-centric design that keeps everyone in the conversation without having to spend more time on yet another meeting.

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Zoho offers a little of everything, but Cliq is the company’s communication platform. Cliq has tools that will help teams by offering collaboration, chat bots, task management, video collaboration and more.

Additional features include:
  • Day-to-day task management
  • Calendar
  • Searchable conversations
  • Centralized workflows
  • Virtual meetings
  • Whiteboard

Cliq helps teams stay better connected.


Brosix is an instant messaging platform that reduces overhead while making all employees – even remote teams – feel like they’re in the office. The platform is trusted by companies across the world and offers:

  • Private team network
  • Secure instant messenger
  • Custom team contact lists
  • Chat rooms
  • Text chat
  • Broadcast messaging
  • Audio and/or video calls
  • More

The Brosix app offers real-time communication and collaboration into one, user-friendly application.

Business and communication must be streamlined, especially as teams are added and your business grows. The apps listed above can help you make sense of your business’ communication today and in the future.

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