Web conferencing company Zoom has acquired a license in India, now offering Zoom phone services
Web conferencing company Zoom Video Communications (GVC) has been licensed by PAN (India Telecom) in India. India’s Department of Telecommunications (DoT) has granted it NLD (National Long Distance) and ILD (International Long Distance) video calls for integrated long-term video conferencing. The Indian media reported that the approval was given.
With the license, Zoom will now be able to offer telephone services to enterprise customers in India. Being a US-based company, it has already been providing video and voice calling services to its users on apps and web.
With this licence, the company will offer its cloud-based Private Branch Exchange (PBX) service ‘Zoom Phone’ to multinational corporations (MNCs) and businesses operating in India.
Currently, the company is providing this service in 47 different countries. In which customers get phone number and different tariff plans.
The company believes that with the help of Zoom Phone, companies will be able to work better with their employees and it will also change the customer experience and expand the service.
A PBX is said to help manage conference call services for companies by acting as a local telephone exchange.
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