Samsung sevice center in Nepal

samsung service centre nepal

Samsung mobile phones are available to approximately 30 million people in Nepal. It covers all 7 provinces, 14 zones, and 77 Districts of the country. Integrated Mobility Solutions Pvt. Ltd., in short IMS, has been the authorized distributor of Samsung Mobiles in Nepal since 2001. However, Him Electronics Pvt. Ltd, has been selected as Samsung’s second distributor for mobile phones in Nepal since 2016. Both these distributors have their separate service centers and experience stores and showrooms.

Samsung Mobile has all kinds of phones with different features as per your needs and even more. A wide range of economic or budget-friendly smartphones, as well as high-end smartphones, makes Samsung the leading brand.

Samsung IMS Smart cafe and HIM electronics outlets are brick-and-mortar stores one can touch and feel the products, play with them and then you can easily decide which model is suitable for you. Similarly, both IMS Care and HIM Service have been contributing excellent after-sales services with their dedicated service centers.

Also Read: Samsung LED TV Price in Nepal

Samsung Showroom in Nepal [Mobile]

IMS Smart Cafe Showroom:

S.N.BranchesAddressContact No.
1Birat NagarJaljala Mode9802002609
2ItahariItahari Chowk, Dharan Line9802002612
3BirtamodeHanuman Complex, Birtamode Chowk9802002605
5ButwalBelow Hotel Kandara, Traffic Chowk9802002607
6DangNeuroroad Ghorahi9802002617
8NepalgunjDhumboji Chowk, Surkhet road9802002611
9Newroad, Kathmanduspike9802002613
11Jawalakhel, LalitpurNear Alka hospital9802002837
12Buddha, KathmanduNear Pipal Boat Chowk9802002844
13Durbarmarg, KathmanduSherpa Mall, Durbarmarg9802002855
14Nail, Newroad4th Floor, Tamrakar Complex, Newroad01-4267259/014267258
15Kamaladi, KathmanduRoyal Singhi Hotel Arcade9802002614
16Khichhapokhari, KathmanduPeople’s Plaza9802002831

HIM Service Care Centre

SN.Address – City / Town /  VillageMaster Service Center  CodeAddress – Detail Address
1.Birtamod2432927Hanuman Center Mukit, Second Flower, Birtamod
2.Dhanusa2432929Amnol Complex Bhanu, Ground Flowern Janakpur
3.Pasha2432898Maisthan Chok, Main Road, Birgunj
4.Like2432896Kitta No. 157-158, Main Road, Biratnagar
5.Sunsari2432895Pathibhara Complex, Dharan Line, Itahari
6.Makwanpur2432928Shop No 15, Narayani Mall, 3rd Flower, Hetauda

Samsung Customer Care Call Center in Nepal

You can always reach Samsung for your repair and service-related queries via a toll-free number:

  • NTC User: 1660-01-72667
  • Ncell User: 980-15-72667

samsung customer care nepal

Samsung Mobile Warranty Rules & Regulations in Nepal

First and foremost, if you have bought a Samsung phone from abroad, you are not eligible for a warranty. And your phone will be allowed for repair. That’s one of the few perks of buying your Samsung phone via an authorized distributor in Nepal.

Samsung offers one year of Software warranty and six months on battery for every model they sell here in Nepal. Moreover, Samsung is offering breakage insurance on its high-end models like the Galaxy S23 series.

Also, while visiting a Samsung service center for repair, make sure you carry your warranty card, VAT bill, and Government ID proof.

Note: We tried to accumulate the latest information and contact number of different Samsung service centers in Nepal. If there are any suggestions and corrections or even updates, please let us know here.

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Rabins Sharma Lamichhane

Rabins Sharma Lamichhane is the owner of RabinsXP who is constantly working for increasing the Internet of Things (IoT) in Nepal. He also builds android apps and crafts beautiful websites. He is also working with various social services. The main aim of Lamichhane is to digitally empower the citizens of Nepal and make the world spiritually sound better both in terms of technology and personal development. Rabins is also the first initiator of Digital Nepal.

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