Realme maintaining high customer service satisfaction in Nepal
Since its launch in Nepal in 2019, Realme, the fastest growing smartphone brand in the world, has been providing its customers with the best smartphones at affordable prices.
By bringing new products with special attention to innovation, technology and performance, Realme has set a benchmark in the Nepali smartphone market by continuously maintaining a high customer satisfaction rate.
Realme has become one of the most popular smartphone brands in Nepal as it provides smartphones with the latest technology and flagship features to the users at reasonable prices.
Only 1.01% of the total sales made by Realme in 2022 came for repair, which proves the quality of Realme’s smartphones.
In 2022, Realme’s Realme GT2 Pro, Realme GT Neo 3, Realme C35, Realme C33, Realme C31, Realme C30, Realme C30S, Realme 9, Realme 9 Pro, Realme 9 Pro+, Realme 9i, Realme A total of 14 new smartphone models including 9i 5G, Realme Narzo 50i Prime and Realme Narzo 50A Prime were launched in the market. Similarly, in 2023, Realme has launched three new models, Realme 10 Pro+ 5G, Realme 10 and Realme C55.
These phones were designed keeping in mind the diverse needs and budgets of consumers. All these smartphone models were highly preferred by the customers. This further demonstrates Realme’s commitment to consistently produce high-quality smartphones.
And this year, Realme is releasing more user-friendly models so that more consumers will be able to use value-for-money smartphones. By the end of the year, customers can expect some more new and great products from Realme.
Realme has been providing excellent after sales service to ensure that its customers get fast, efficient and reliable service.
Speaking about this, Munish Giri, Country Head of Realme Nepal, said that providing excellent products and services is not only good business, but also the core belief of our company.
Realme has built a strong customer service infrastructure in Nepal, which includes authorized service centers as well as a network of trusted experts to provide agile and fast service to customers across the country.
Along with this, Realme also has a 24-hour customer service team through which customers can easily solve their problems.
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